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How to Get a Lawyer to Take Your Case (from the People Who Screen Their Calls)
How to Get a Lawyer to Take Your Case (from the People Who Screen Their Calls)

Every law firm's intake process is different, but no matter what law firm you call, you should be prepared to tell your story to a staff person before speaking to a lawyer. Whether a paralegal, a law clerk, or a dedicated intake specialist, intake staff serve as the voice of ...

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Blog posts in Communication

  • Basecamp Demonstrates Why Businesses Must Carefully Handle Political and Social Discussions at Work

    Basecamp, a virtually unknown company to those outside the tech industry, burst onto front page news last month when approximately one-third of its ...

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  • Being an Empathetic Team Leader in This Time of Crisis

    We have already lived through a century in the first six months of 2020! We have endured a global pandemic requiring us to collectively change our ...

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  • Top 5 Ways Employers Can Use Harassment Training to Improve Culture

    The road to hell is paved with good intentions, and nowhere is that more apparent than in legislation. Illinois legislators expended great effort last ...

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  • What Should You Do When an Employee "Ghosts" You?

    Have you ever been “ghosted” by an employee? That is, have you had a worker who just didn’t come to work one day, who didn’t call, who didn’t even ...

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  • Can't We All Just Get Along?

    I recently came across an interesting problem faced by an HR manager. A particular department at her organization consisted of ten employees—and no ...

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  • Employers, Let's Talk Money: How to Increase Pay Transparency (2/2)

    Pay transparency has become an increasingly popular topic in recent years, and employees are regularly being urged to discuss compensation as a way of ...

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  • Employees, Let's Talk Money: How to Increase Pay Transparency (1/2)

    The problem is clear: disparities in pay based on race and gender still exist . The solution is seemingly clear as well: create more transparency ...

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  • Can Using an Emoji Land You in Court?

    Take a minute and glance at your text messages, peruse social media, review your emails (both professional and personal). It’s almost certain that ...

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