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Elicitation: What Is It and How Can You Use It to Your Advantage?
Elicitation: What Is It and How Can You Use It to Your Advantage?

Elicitation is the subtle art of obtaining desired information from a person without posing direct questions. Both dialogue and non-verbal cues are used to prompt truthful responses. While this may conjure mental images of law enforcement interrogators in windowless rooms ...

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Blog posts in Workplace discipline

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  • How to Conduct Effective Workplace Investigations

    You receive an email message detailing crude and suggestive instant messages an employee received from her co-worker. A manager passed over for (yet ...

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